July 08, 2010 - (Free Research) By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This podcast will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.
July 01, 2009 - (Free Research) This paper explores tools and techniques available to business and IT leaders who seek to maintain and increase network availability through management, device feature exploitation and network design, especially during business process change.
June 18, 2010 - (Free Research) Protecting your IT network and applications against cyber-threats continues to grow more complicated and challenging. As a result, spending on IT security continues to reach record levels. Read this analyst brief to learn more about current security spending trends, what’s causing them, and how managed security services can help mitigate costs.
May 01, 2007 - (Free Research) Read this CFO Research study to understand how CFOs should prioritize the external and company-wide mandates, as well as how they should manage the finance function itself.
November 01, 2008 - (Free Research) To find out how senior executives view their financial processes, the Economist Intelligence Unit surveyed a global sample of mostly financial executives in September 2008. Some respondents focused on the importance of developing processes that reduced costs and improved efficiency. Others acknowledged the importance of cost and efficiency..
April 17, 2009 - (Free Research) This white paper discusses why Dell chose BMC's CONTROL-M when they embarked on a broad initiative to integrate and upgrade its IT services to better satisfy business needs.
May 25, 2010 - (Free Research) Through Developer Issue Tracker, BlackBerry® developers can understand what issues exist in the market today, the potential workarounds and timelines for fixing those issues.
May 19, 2010 - (Free Research) Learn Why Embracing Collaborative Communications is Essential to Your Success. Join your colleagues and luminaries – as they discuss how unified communications and collaboration technologies can help companies break free from "company-centric" ways of looking at technologies, markets, and operations.
May 03, 2010 - (Free Research) This paper presents the building blocks for private cloud, which include virtualization, automation and cloud service management. Read on to learn more about each building block and how they can be used to create a successful private cloud.
December 28, 2009 - (Free Research) Interest in case management is growing. This white paper includes five explanations as to why dynamic case management
May 07, 2010 - (Free Research) This white paper addresses the area of fax communications and the steps you can take to make your organization compliant. Read on to learn how Open Text Fax and Document Distribution solutions enable organize to improve security, increase efficiency, and support compliance.
September 09, 2009 - (Free Research) Virtualized servers are yielding dramatic cost savings through consolidation of physical resources, reductions in power and cooling requirements, and slashed operational expenses. It’s delivering a magnitude of benefits that many businesses find virtually amazing. Read this whitepaper to learn more about the benefits of server virtualization.
March 16, 2010 - (Free Research) Learn how to plan, forecast and budget more effectively with SAP BusinessObjects Planning and Consolidation, bringing order to business planning processes and offering embedded support for financial consolidation.
February 01, 2010 - (Free Research) This article will provide an overview of the reasons Data Center Bridging (DCB) is being developed and how it can improve networking in the data center for applications, servers, and storage.
September 18, 2009 - (Free Research) Enterprise Management Associates® (EMA®) research shows 75% of CIOs are facing budget cuts. Most CIOs need to go beyond obvious cost reduction measures to address the largest single IT cost - staff. This whitepaper will discuss the ways that Workload automation can effect real cost savings.
March 30, 2010 - (Free Research) Read this paper for information on the project management office (PMO), the department or group that defines and maintains the standards of process, generally related to project management, within the organisation. This paper offers details and results from research conducted about PMO position in organizations and its value.
July 28, 2010 - (Free Research) Studies have shown that sales teams that follow consistent sales processes for working sales opportunities experience a measurable and meaningful increase in revenue. Read this paper to learn more about how to successfully build sales processes with Landslide CRM Sales Process Builder Kit.
March 31, 2010 - (Free Research) Mobilizing CRM systems automates sales processes, increases productivity and enhances customer service. Sybase Mobile Sales for SAP CRM equips sales professionals with the capabilities they need to view and track opportunities, contacts, leads pipeline activity and more from anywhere, anytime. Read this virtual brochure to learn more.
February 18, 2009 - (Free Research) Centra Windows Ltd. was looking to replace a paper system for dispatching and managing work performed by window installation field staff with an automated solution that is more efficient and easily tracked and reflects the optimized processes developed by the business. Read about the features and business benefits of their BlackBerry solution.
May 06, 2010 - (Free Research) IT organizations are challenged with running IT as a business to lower costs, mitigate risk, and improve service in the face of limited resources, static or declining budgets, and increased regulatory demands.
November 30, 2006 - (Free Research) Storage challenges for IT professionals are particularly complex in today's environment of rapid obsolescence of storage hardware and digital media.
April 26, 2010 - (Free Research) Roy Wildeman, senior analyst with Forrester Research, will discuss fast payback MES projects. Wildeman will discuss how to identify projects, who should be working on them and some common projects that can bring quick ROI.
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