July 30, 2010 - (Free Research) By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.
June 08, 2010 - (Free Research) By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.
May 19, 2010 - (Free Research) Learn Why Embracing Collaborative Communications is Essential to Your Success. Join your colleagues and luminaries – as they discuss how unified communications and collaboration technologies can help companies break free from "company-centric" ways of looking at technologies, markets, and operations.
July 08, 2010 - (Free Research) By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This podcast will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.
February 01, 2009 - (Free Research) This whitepaper discusses the dramatic cost savings that companies can realize by adopting a SaaS (Software-as-a-Service) model for email security versus an on-premises approach.
July 21, 2010 - (Free Research) In this interactive webinar, Dr. Devlin, one of the foremost authorities on business insight and data warehousing, and Sid Probstein, CTO of Attivio, will first show data and content as two ends of a continuum of the same business information asset and then explore the depth of integration required for full business value.
December 03, 2009 - (Free Research) Scope creep kills innovation. Over $1 trillion is spent each year on R&D, and 60% of the projects fail due to requirements issues. By using requirements management best practices you can achieve 2x higher profits and 6x faster development cycles.
April 17, 2009 - (Free Research) BMC CONTROL-M is a powerful WLA (Workload automation) solution that should be in consideration for any WLA consolidation project.
January 01, 2007 - (Free Research) Effective master data management can save time and money - even enable the capture of incremental revenues, it can also reduce costs while improving customer service.
October 15, 2009 - (Free Research) Consumer spending patterns undergo significant changes during an economic downturn. This paper presents the results of a worldwide study to assess how the current recession is affecting consumer spending. This information can help operators recognize the areas of greatest revenue potential in the months ahead and adjust accordingly.
October 2008 - (Free Research) This paper explains ITIL by describing its benefits, where it comes from, why you need to know about it, which types of IT organization can benefit from using it, and how to get started.
February 2009 - (Free Research) FalconStor® Virtual Tape Library (VTL) with integrated Single Instance Repository deduplication technology offers advanced backup and global deduplication capabilities that support Oracle Recovery Manager and Automatic Storage Management.
July 2009 - (Free Research) Read this paper to learn how a challenging business climate can create an opportunity for many enterprises to revisit how IT supports the need for improved business productivity. Better, more efficient IT is often required. This streamlining of IT demands better and more accurate IT management processes in order to reduce waste.
April 2009 - (Free Research) Mission-critical data processing relies in large part on the automated initiation, execution, management, integration, and recovery of batch-mode IT processing. Read about BMC Software's solution that integrates their batch process automation solution, BMC CONTROL M, with their CMDB solution, BMC Atrium.
January 2009 - (Free Research) This report by Mark Madsen will explain what data integration is, and especially the difference between Operational Data Integration and Analytic Data Integration. It highlights the benefits of open source for data integration, and provides a series of recommendations to make the integration job easier, repeatable and more productive.
February 2010 - (Free Research) This report is based on a series of in-depth interviews conducted by Dimensional Research. The goal of this study was to evaluate real-life experiences implementing the most current versions of HP Service Manager and BMC Remedy—the leading ITSM solutions— in order to understand the differences in long-term cost of ownership.
April 2009 - (Free Research) This paper outlines the impact of data deduplication on data protection, and specifically how EMC Data Domain pioneered, and now leads, the combination of storage system interfaces and software to make the disk-based solution an efficient and cost-effective alternative to tape-based methods.
May 2010 - (Free Research) D-Link implements and supports unified network solutions that integrate capabilities in switching, storage, wireless, security and network cameras for IP Surveillance. D-Link's standards-based products stretch constrained IT budgets as they enhance and interoperate with your existing network environment.
August 2010 - (Free Research) Join JP Garbani, Vice President and Principal Analyst at Forrester Research and Alan Bolt, CIO at ASG, for a roundtable discussion of complexity issues facing CIOs today. Find out how they are addressing these growing problems within their own IT organizations.
July 2010 - (Free Research) This menu interface provides a high-level overview, product demonstrations, expert interviews, and resource links for the IBM Data Center Automation solution.
July 2010 - (Free Research) The integration of development and operational tools is vital to reducing costs, improving service and enabling automation and management of lifecycle tasks. How closely aligned are these roles in your organization? Join EMA Research Director Julie Craig and IBM to better understand strategies to help businesses unite these two groups.
July 2010 - (Free Research) How far can automation take an organization in real implementations? This paper, based on in-depth interviews with 14 customers who use HP Business Service Automation solutions, investigates that question by looking at the actual benefits achieved by those customers’ live implementations.
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