June 02, 2010 - (Free Research) This document defines the components of identity management, starting with the underlying business challenges of managing user identities and entitlements across multiple systems and applications. Identity management functions are defined in the context of these challenges.
March 01, 2009 - (Free Research) This paper provides a survey of the practices and technology related to business process management (BPM). Basic concepts are explained, the transformational effect on the enterprise is examined, and the value that BPM can create is analyzed. The paper then presents a survey of the vast array of technology that is related to BPM.
June 23, 2010 - (Free Research) This white paper defines drivers for a software quality and testing framework, key elements for a well-structured testing strategy, and pressures to enable adoption, as well as the benefits of test automation in conjunction with quality life-cycle practices and organizational strategies.
November 20, 2008 - (Free Research) This white paper reviews the state of the market for data integration for 2008 and 2009. It defines data integration, discusses the trends in the data integration market, and provides lessons learned from real implementations.
February 22, 2010 - (Free Research) In this white paper, Frost & Sullivan, a global consulting and research firm, shares real-world insights from its latest comprehensive study of the value of CEM, including operator strategies driving adoption, best practices and KPIs, and a glimpse into the future of CEM.
July 06, 2010 - (Free Research) Check out this presentation for an in-depth examination of business process management and SOA solutions as they pertain to the healthcare industry.
January 23, 2009 - (Free Research) Business intelligence (BI) can be considered critical to the very existence of most organisations. The purpose of this research was to explore whether and how companies are using BI to improve their businesses; to identify the obstacles they encounter in its use; and predict how BI will evolve in the next ten years.
February 09, 2010 - (Free Research) Agile software development is quickly becoming the preferred way to build mission-critical software systems. However, if it is not implemented properly customers can run the risk of increasing costs and loss of quality instead of making teams more effective. Read this paper on the proper implementation of agile software development.
January 01, 2009 - (Free Research) Business process management provides a new management discipline, a new suite of software technologies and tools, and a new IT implementation style based on concrete links between strategy and execution. This white paper explains SAP's place in the BPM landscape and describes its new offering in that arena, NetWeaver BPM.
December 28, 2009 - (Free Research) Interest in case management is growing. This white paper includes five explanations as to why dynamic case management
January 01, 2007 - (Free Research) This paper explains SAP’s vision for a cross-enterprise GRC solution and the benefits it can provide, defines key terms, and discusses what to look for when evaluating GRC software options.
June 24, 2010 - (Free Research) Threat protection requires an updated approach now that the classic model of anti-virus plus firewall is no longer enough. Best practice calls for interlocking layers of protection that support your business processes and digital assets. Read on to learn principles you can use to strike a balance between enabling business and ensuring security.
July 08, 2010 - (Free Research) Stephanie Balaouras, Principal Analyst, Research Director, Forrester Research, recommends investment criteria for data protection technologies and approaches to determine total cost of ownership. View this video to understand how to define criteria for transforming your backup to drive down costs.
June 30, 2010 - (Free Research) This research paper defines data mining in technical and business terms, exploring the process from the predictive modeling stage through to real-world applications. Read this paper for insights into the integration of data mining with business intelligence, useful data mining algorithms, and the role of Predictive Model Markup Language (PMML).
July 26, 2010 - (Free Research) Interest in case management has climbed higher and higher throughout 2009 and 2010. Business process management (BPM) and enterprise content management (ECM) suites alone are insufficient for dynamic case management, but the convergence of BPM, ECM, business analytics, and event processing will breathe new life into case management.
January 09, 2009 - (Free Research) Read this paper to learn about sales intelligence-- the external sources of information that a company uses to enhance sales force effectiveness. This Aberdeen Group report offers tips from best-in-class companies, including best practices related to data quality, sales force automation, and CRM solutions.
May 06, 2010 - (Free Research) IT organizations are challenged with running IT as a business to lower costs, mitigate risk, and improve service in the face of limited resources, static or declining budgets, and increased regulatory demands.
March 12, 2010 - (Free Research) This paper describes the market drivers (intelligent operational efficiency, competitive differentiation, sustainable growth) for enterprise carbon management and how companies are implementing strategies to address these current and future developments of next-generation sustainability.
June 05, 2008 - (Free Research) A recent global study from Cranfield School of Management found organizations are too internally focused and did not use sufficient external information or benchmarking. A better understanding of management processes is needed. That is why we introduced our view on the management process: strategy-to-success. Read this whitepaper to learn more.
March 10, 2010 - (Free Research) This e-book from SearchDataManagement.com explores the value of BI, including its return on investment, the pros and cons of purchasing versus custom-building a BI application and how recent trends are changing the BI landscape.
March 30, 2010 - (Free Research) Read this paper for information on the project management office (PMO), the department or group that defines and maintains the standards of process, generally related to project management, within the organisation. This paper offers details and results from research conducted about PMO position in organizations and its value.
April 2007 - (Free Research) By automating functional testing, you can take major steps forward to improve automated business processes. Your development and QA teams can increase the speed and accuracy, and your IT department can achieve a higher ROI from software projects.
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