IBM Executive Brief on Advanced Case Management  by IBM

May 25, 2010 - In this executive brief, you’ll read about case management and how its traditional approach is no longer meeting the needs of organizations faced with today’s challenges. It will also explain the concept of advanced case management and address the IBM strategy for using it to optimize case outcomes.

IDC Technology Spotlight: Making the Customer Experience Core to Business Processes (HP's Real-Time BSS)  by Hewlett-Packard Company

December 17, 2009 - This IDC Technology Spotlight discusses why service providers need to focus on business process support systems and invest in relevant technologies as a means to optimize the customer experience. This report also highlights the role that HP plays in delivering solutions in this important market.

Identifying fast-payback MES projects  by Apriso Corporation

April 26, 2010 - Roy Wildeman, senior analyst with Forrester Research, will discuss fast payback MES projects. Wildeman will discuss how to identify projects, who should be working on them and some common projects that can bring quick ROI.

Improving Organizational Performance Management Through Pervasive Business Intelligence  by SAP America, Inc.

February 01, 2010 - In this white paper IDC discusses the growing body of evidence suggesting a direct link between investment in business analytics solutions and organizational performance. IDC highlights market trends that point toward more pervasive use of BI solutions.

Increasing ROI with Data Services  by Oracle Corporation

August 14, 2008 - This white paper will address data services implementation and the role of Oracle Data Service Integrator in that process. It will describe the technical benefits of a data services implementation within the context of initiatives to promote business process management (BPM), service-oriented architecture (SOA), portal projects, and BI.

InfoTrends white paper: ECM, From Strategy to Solution, March 2010  by IBM

March 17, 2010 - Enterprise Content Management (ECM) has become an important infrastructural technology.  Organizations implementing an ECM strategy should consider IBM’s ECM offering as it meets the requirements of a comprehensive Enterprise Content Management solution.

Interoperating with Cisco Systems: Hands-On Look at Configuring D-Link and Cisco for Seamless Savings  by D-Link

July 02, 2010 - The best network design invariably is multi-vendor. That is even more true in an era of constrained budgets where sticking with your existing vendor brings with it not only a price premium, but also the continuation of proprietary approaches. Read this whitepaper to learn more about D-Link's interoperability benefits with Cisco systems.

Introduction to Data Mining  by MicroStrategy Incorporated

June 30, 2010 - This research paper defines data mining in technical and business terms, exploring the process from the predictive modeling stage through to real-world applications. Read this paper for insights into the integration of data mining with business intelligence, useful data mining algorithms, and the role of Predictive Model Markup Language (PMML).

Invest in Smarter Collaboration - Early Benefits of Enterprise Social Software  by IBM

June 18, 2010 - Oliver Young from Forrester Research will kick-off the discussion with highlights of his research on early adoption of enterprise social software, followed by a discussion from this team on why social software matters and how they implemented it to reduce costs, create more effective ways for people to work, and create new opportunities.

IT Automation: Going Beyond the Obvious to Find Real Cost Savings  by BMC Software, Inc.

September 18, 2009 - Enterprise Management Associates® (EMA®) research shows 75% of CIOs are facing budget cuts. Most CIOs need to go beyond obvious cost reduction measures to address the largest single IT cost - staff. This whitepaper will discuss the ways that Workload automation can effect real cost savings.

IT’s Role in Strategic Planning: Key To Success  by Oracle Corporation

January 06, 2010 - Read this white paper for a discussion of research findings regarding finance and IT executives' disparate views of their roles in the business planning process. This paper offers insight into how strategic planning can benefit both sides.

ITAM to ITFM – Maturing from the What to the Why?  by CA

May 06, 2010 - IT organizations are challenged with running IT as a business to lower costs, mitigate risk, and improve service in the face of limited resources, static or declining budgets, and increased regulatory demands.