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Case or Process? Does it Really Matter? by
Pegasystems
July 26, 2010 - Interest in case management has climbed higher and higher throughout 2009 and 2010. Business process management (BPM) and enterprise content management (ECM) suites alone are insufficient for dynamic case management, but the convergence of BPM, ECM, business analytics, and event processing will breathe new life into case management.
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CIO Decisions Ezine Volume 3 by
CIO Decisions
October 11, 2008 - In this issue we tackle service-oriented architecture and dive into how Software as a Service can drive flexibility and meet business needs. Also in this issue: MDM's strongest business case and how to navigate the compliance minefield.
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Collaboration in the 2.0 Enterprise by
Aspect, Inc.
May 19, 2010 - Learn Why Embracing Collaborative Communications is Essential to Your Success. Join your colleagues and luminaries – as they discuss how unified communications and collaboration technologies can help companies break free from "company-centric" ways of looking at technologies, markets, and operations.
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Comparing Email Management Systems by
Sunbelt Software
January 29, 2010 - To understand organizations’ perceptions about various email management systems, Sunbelt Software engaged Osterman Research to survey organizations that are using five different email management systems. This white paper presents the results of those findings.
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Cross-Channel Commerce: The Consumer View by
Art Technology Group (ATG)
June 07, 2010 - ATG commissioned a survey to taken to learn more about consumer’s purchasing habits across several channels and this report presents the highlights of this study. Continue reading to learn more about how consumers are using multiple channels to purchase products now, whether it is online, mobile devices, in-store, and more.
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